We respect your privacy rights and provide you with control over your personal information.
5.1 General Rights for All Users
- Right to Access: You have the right to request a copy of the personal information we hold about you, including your health records (subject to applicable healthcare regulations).
- Right to Rectification/Correction: You have the right to request that we correct any inaccurate or incomplete personal information.
- Right to Erasure/Deletion: You have the right to request deletion of your personal information, subject to certain exceptions (e.g., legal record-keeping requirements for healthcare providers, ongoing treatment relationships).
- Right to Object/Opt-Out: You have the right to object to or opt out of marketing communications (unsubscribe at any time) and certain data processing activities.
- Right to Data Portability: You have the right to request that we transfer your personal information to another service provider in a structured, commonly used format (where technically feasible).
- Right to Withdraw Consent: Where we process your information based on consent, you have the right to withdraw that consent at any time.
5.2 California Residents' Rights (CCPA/CPRA)
If you are a California resident, you have additional privacy rights under the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA):
Right to Know: You have the right to request:
- The categories of personal information we have collected about you
- The categories of sources from which personal information is collected
- The business or commercial purpose for collecting, selling, or sharing personal information
- The categories of third parties to whom we disclose personal information
- The specific pieces of personal information we have collected about you
Right to Delete: You have the right to request deletion of your personal information, subject to certain exceptions such as:
- Completing the transaction for which the information was collected
- Complying with legal obligations (including healthcare record-keeping requirements)
- Detecting and resolving security incidents or fraud
- Exercising free speech or ensuring another's exercise of free speech
- Engaging in research in the public interest
Right to Opt-Out of Sale or Sharing: Dynamic Body Therapies does not sell or share your personal information as defined by the CCPA/CPRA. We do not sell your data to third parties or share it for cross-context behavioral advertising purposes.
Right to Limit Use and Disclosure of Sensitive Personal Information: We collect sensitive personal information (health data) solely for the purpose of providing healthcare services to you. This information is not used or disclosed for any other purpose without your explicit consent. You have the right to limit the use of sensitive personal information beyond what is necessary to provide our services.
Right to Non-Discrimination: You have the right to exercise your privacy rights without discrimination. We will not:
- Deny you services
- Charge different prices or rates
- Provide a different level or quality of services
- Suggest that you will receive a different price or quality of services
Right to Correct Inaccurate Information: You have the right to request correction of inaccurate personal information we maintain about you.
5.3 How to Exercise Your Rights
To exercise any of your privacy rights, please contact us using one of the following methods:
- Email Contact Form: Reach us here
- Phone: (916) 820-7056
- Mail: Dynamic Body Therapies, 6770 Stanford Ranch RD #1179, Roseville, CA 95678
When submitting a request, please provide:
- Your full name
- Contact information (email and/or phone)
- A description of the right you wish to exercise
- Sufficient details to allow us to verify your identity and locate your information
Verification Process: To protect your privacy and security, we will verify your identity before processing your request. We may ask you to provide information that matches what we have on file (e.g., email, phone number, appointment history) and confirm your identity through a secure authentication method. For requests to access or delete sensitive health information, we may require additional verification steps.
Response Timeline: We will respond to your request within 45 days of receipt. If we need additional time (up to 90 days total), we will notify you of the reason for the extension.
Authorized Agents: You may designate an authorized agent to submit requests on your behalf. The authorized agent must provide proof of authorization (e.g., a signed permission document or power of attorney). We may also require you to verify your identity directly with us.
